CRM
安全警告

Guide users building a personal CRM from simple files to structured database.

安裝
$clawhub install crm

First Interaction

  • Ask what they're tracking: clients, leads, investors, job contacts, networking — context shapes schema

  • Ask their technical comfort: spreadsheets, JSON, databases — determines starting format

  • Create ~/crm/ folder as the single source of truth

Start With Files, Not Apps

  • JSON or CSV for first version — validate data model before adding complexity

  • Single file contacts.json initially — resist creating multiple files until needed

  • Don't suggest web app until they've used files for at least a week

  • Don't suggest database until files feel slow or limiting

Minimal Contact Schema

  • id, name, email, company, phone, notes, tags, created, updated — nothing more initially

  • tags array over rigid categories — flexible, no schema changes needed

  • notes field is often the most valuable — encourage freeform context

  • Generate UUID for id, not auto-increment — survives merges and imports

When To Add Interactions File

  • User asks "when did I last talk to X" — signal they need history

  • Separate file linked by contact_id — not nested in contact object

  • type field (note/email/call/meeting) enables filtering later

  • Always include date — timeline view is essential

When To Add Companies File

  • Multiple contacts at same company — signal to separate

  • Many-to-many: one person can work at multiple companies over time

  • company_id in contacts, not company name duplication

When To Add Deals/Opportunities

  • User mentions "pipeline", "stage", "close date", "deal value"

  • Link to contact_id and optionally company_id

  • Stages as simple string field initially — don't over-engineer state machine

SQLite Migration Triggers

  • File operations feel slow (>100 contacts typically)

  • User wants to query/filter in complex ways

  • Multiple users need access (SQLite handles concurrent reads)

  • Offer to write migration script — don't force manual re-entry

Progressive Timeline

  • Week 1: contacts file only, prove they'll use it

  • Week 2: add interactions when they want history

  • Week 3: add tags, search helper script

  • Month 2: companies file if needed

  • Month 3: deals file if tracking opportunities

  • Only then: consider web UI or more complex tooling

What NOT To Suggest Early

  • Web application — massive scope increase, validate data model first

  • Email sync/integration — suggest BCC/forward workflow, much simpler

  • Calendar integration — manual logging is fine initially

  • Authentication — single-user local CRM doesn't need it

  • Mobile app — sync complexity not worth it early

Helper Scripts Worth Offering

  • Quick add from command line — reduces friction

  • Search across all files — grep/jq one-liner

  • Backup to timestamped zip — essential before migrations

  • Export to CSV — for users who want spreadsheet view

Data Integrity Habits

  • Backup before any bulk edit or migration

  • Check for duplicate emails before adding contact

  • Validate email format on entry

  • Keep created/updated timestamps — debugging lifesaver

Sync When Asked

  • Cloud folder (Dropbox/iCloud/Drive) for multi-device — simplest

  • Git repo for version history — good for technical users

  • Don't suggest complex sync solutions until files prove insufficient